This full-time 1485-hour program is offered at our centre in Shawville.
Program Objectives
This program of study prepares a candidate to be a secretary. As part of their daily tasks, secretaries independantly assume the administrative tasks necessary to support managers and professionals. Their responsibilities vary according to the type and size of the company they work for. They are resource persons in their work environment and act as liaisons between different services in their company.
Secretarial tasks consist of entering texts and data into a computer, editing documents and designing presentations, spreadsheets, visual design of documents, with or without directions. Furthermore, secretaries can edit, put together documents that are entered by another person and translate texts. They correct texts, do layouts, collate and distrubute documents. Secretaries must also assure the quality of documents produced by proofreading for spelling, syntax and grammar.
In addition to producing quality documents, secretaries also perform the following tasks: provide customer service; follow up on business correspondance; organise meetings and events, large and small; perform document management by opening, filing and keeping files up to date by traditional means as well as digital; provide technical support on occasion for using equipment and integrating new employees; keep agendas up to date and making and confirming appointments; contribute to the office supplies; perform accounting tasks such as bookkeeping, bank deposits as well as follow up on supplier and client accounts and updating the information diffused on Internet sites and social media.
Program Overview
This 870-hour program has 58 units.
Code
Competency
Hours
Units
960-501
Determine their suitability for the occupation and the training process
15
1
960-515
Proofread the spelling and grammar of English texts
75
5
960-526
Perform word processing tasks
90
6
960-534
Ensure the quality of written English
60
4
960-544
Provide customer service
60
4
960-554
Perform document management
60
4
960-562
Produce spreadsheets
30
2
960-572
Design presentations
30
2
960-584
Write business texts in English
60
4
960-596
Carry out accounting operations
90
6
960-605
Produce business correspondence
75
5
960-613
Create databases
45
3
960-623
Handle cash
45
3
960-635
Translate texts
75
5
960-644
Produce tables and charts
60
4
960-656
Prepare the visual design of documents
90
6
960-666
Write and format business texts in French
90
6
960-672
Update information published on digital media
30
2
960-683
Interact in French in a business setting
45
3
960-695
Follow up on business correspondence
75
5
960-704
Carry out activities related to the organization of meetings and events
60
4
960-714
Produce reports
60
4
960-722
Provide technical support
30
2
960-733
Coordinate multiple tasks
45
3
960-746
Enter the workforce
90
6
–
1485
99
–
Program Code: 5857
Diploma
Completion of this program leads to a Diploma of Vocational Studies (DVS) from Quebec’s Ministère de l’Éducation et de l’Enseignement supérieur.
Conditions of Admission
To be eligible for admission to this program, candidates must meet one of the following requirements:
- Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor’s degree, or;
- Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning, or;
- Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the following table), or recognition of equivalent learning, or;
- Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister.